A Rapidly Changing Conversation
The conversation between business technology sellers and buyers is rapidly changing. Today’s customer-facing teams must be much more consultative in nature to solve complex business challenges and ‘canned’ PowerPoint slides just aren’t good enough anymore. Field teams should be enabled to collaboratively work with customers to build a clear roadmap to achieve a clear, concise, business outcome.
Building A Story
Finally, a web tool that builds better maps to business outcomes. Outcome Chains (OCs) are quick to build and easy to understand by both B2B sellers and buyers. They allow sales teams, service teams, customer teams and third party partners to work in collaboration.
Outcome Chains builds a story about technology and how it can deliver enterprise value in a powerfully simple way. OCs can be used to train field teams and channel partners or even used to present solutions to a customer. They expedite the go-to-market time for new offers and allow for presentations of multi-partner solutions in a single view.
EXPECTED Supplier OUTCOMES
KEY OUTCOMES SUPPLIERS CAN EXPECT TO ACHIEVE
More Reps Over Plan – enable a consistent, outcome-driven sales process across direct and indirect channels.
Alignment with Customer Outcomes – capture the customer’s attention and secure increased budget by aligning with their outcomes.
Create Strategic Relationships – elevate your team and your company from the competition – permanently
Resonate with Business Buyers – talk to business buyers in the language they care about, not speeds and feeds.
Easy & Affordable
Easy & Affordable Selling – reduce costs by turning SME knowledge into SaaS you share with customers
Deliver Results Seamlessly – make the handoff from sales to services fast, easy and effective every single time.
EXPECTED CUSTOMER OUTCOMES
KEY OUTCOMES CUSTOMERS CAN EXPECT TO ACHIEVE
Increase Tech Projects Approval – Enable a clear and concise business case for funding executives to review and approve.
Improve Team Collaboration – Outcome Chains allows teams to work collaboratively and simultaneously with suppliers and consultants from a single view.
Turn Average SME’s into Rockstars – reduce costs by turning SME knowledge into SaaS you share across the enterprise.
Resonate with Business Buyers – talk to internal line of business execs in the language they care about, not speeds and feeds
Simplify & Accelerate
Simplify & Accelerate Supplier Selection – visibility into suppliers who understand and can enrich the Outcome Chains you develop.
Hold Teams Accountable – make the handoff from sales to services fast, easy and effective every single time.
A SOLUTION TO FIT EVERY NEED
The benefits of the Outcome Chains platform are endless!
Ask us how the outcome driven strategy is impacting every facet of a customer’s journey.
Outcome Chains strives to achieve a shared vision for the future with our customers.
A variety of our programs allow for collaboration among customers, between customers, and the Outcome Chains Product team.
OUR SUCCESS PROFILE
All of our services teams share our core values of ensuring customer success. Their focus is on achieving results and striving for excellence.
Meet the people who are ready and waiting to help drive success in your sales and services organization!
Professional Services – will help you define and document your success metrics in Outcome Chains. We work with you alongside your implementation to ensure “go-live” as fast as possible while meeting or exceeding your goals.
Customer Success – will continue to work with you after “go live” to ensure continued success while helping you find new ways to optimize your value proposition moving forward.
Support Services – is available 24/7. They’re always available to support all of our customers to ensure continued success with the platform.
Education Services – Outcome Chains offers a multitude of training options, including online and in-person training. All Outcome Chains Administrators have access to our self-paced training site – upon completion of a training session certificates of completion are issued to all attendees.
Industry Information Services – provides industry and market-specific information, which can readily be attached to any of your Outcome Chains.