A Rapidly Changing Conversation

The conversation between business technology sellers and buyers is rapidly changing. Today’s customer-facing teams must be much more consultative in nature to solve complex business challenges and ‘canned’ PowerPoint slides just aren’t good enough anymore. Field teams should be enabled to collaboratively work with customers to build a clear roadmap to achieve a clear, concise, business outcome.

Outcome Chains
Connect The Dots

Building A Story

Finally, a web tool that builds better maps to business outcomes. Outcome Chains (OCs) are quick to build and easy to understand by both B2B sellers and buyers. They allow sales teams, service teams, customer teams and third party partners to work in collaboration.

Outcome Chains builds a story about technology and how it can deliver enterprise value in a powerfully simple way. OCs can be used to train field teams and channel partners or even used to present solutions to a customer. They expedite the go-to-market time for new offers and allow for presentations of multi-partner solutions in a single view.

OUTCOME CHAINS CAN:

Proactively guides the conversation with the customer.

State-of-the-art SaaS technology is beautiful, easy to learn and easy to use. Integrates with Salesforce.com.

Can be used not only to train supplier or partner teams, it can also be used in front of the customer.

Takes advantage of all existing customer-consumable marketing and sales content. Outcome Chains makes it easy to universally update content as it becomes available.

Outcome Chains’ Services are available to help you quickly build OCs for different solutions and vertical industries.

Accelerates go-to-market performance for new and/or complex solutions. Great for teaching new employees or third parties. Teams become proficient fast.

Specifically tracks what’s being used and what’s working. Helps enablement and marketing teams separate winning plays and content from the confusing mass of information being given to the field.

Enables all players in the solution to contribute and review almost any form of relevant content. Including access to other sales or service tools.

Are easily shared with customers and are simple to adapt to particular customer situations. And sharing is FREE!

Features a simple visualization that connects technology and service features to customer business outcomes like financial results and operating KPIs.

Can be used for lead-gen via direct marketing campaigns or even featured on websites. The “Play OC” feature creates a video experience that allows customers to “self-serve” their business outcome journey. Customers can even hit the buy button on simple purchases or contract renewals.

Takes new sales plays, methods or content and turns them into an interactive SaaS experience that make it easy for field teams to consume and use.

Allows sales management to focus field teams on what really works.

SUPPLIERS

EXPECTED OUTCOMES

Accelerate GROWTH

Top Sales Executives Who Want to Accelerate Sales Force Transformation.

SOLUTION SELLERS

Solution Sellers Who Want to Sell via Outcomes.

SERVICE SELLERS

Services Sellers Who Want to Sell via Outcomes

Contract Renewals Sellers

Maintenance or Support Contract Renewals Sellers

Value Engineers

Value Engineers Who Want to Plan, Sell and Deliver Outcomes

EXPECTED Supplier OUTCOMES

MORE

More Reps Over Plan – enable a consistent, outcome-driven sales process across direct and indirect channels.

Align

Alignment with Customer Outcomes – capture the customer’s attention and secure increased budget by aligning with their outcomes.

Create

Create Strategic Relationships – elevate your team and your company from the competition – permanently

Resonate

Resonate with Business Buyers – talk to business buyers in the language they care about, not speeds and feeds.

Easy & Affordable

Easy & Affordable Selling – reduce costs by turning SME knowledge into SaaS you share with customers

Seamless

Deliver Results Seamlessly – make the handoff from sales to services fast, easy and effective every single time.

CUSTOMERS

EXPECTED OUTCOMES

CIOs AND IT EXECUTIVES

CIOs and IT Executives who want to plan and communicate technology business outcomes on a by project basis.

BUSINESS USERS

Business users who want to articulate business technology requirements.

Procurement Executives

Procurement executives who want to speed supplier selection

EXPECTED CUSTOMER OUTCOMES

INCREASE

Increase Tech Projects Approval – Enable a clear and concise business case for funding executives to review and approve.

COLLABORATE

Improve Team Collaboration – Outcome Chains allows teams to work collaboratively and simultaneously with suppliers and consultants from a single view.

REDUCE

Turn Average SME’s into Rockstars – reduce costs by turning SME knowledge into SaaS you share across the enterprise.

Resonate

Resonate with Business Buyers – talk to internal line of business execs in the language they care about, not speeds and feeds

Simplify & Accelerate

Simplify & Accelerate Supplier Selection – visibility into suppliers who understand and can enrich the Outcome Chains you develop.

Accountability

Hold Teams Accountable – make the handoff from sales to services fast, easy and effective every single time.

OUR SERVICES

A SOLUTION TO FIT EVERY NEED

The benefits of the Outcome Chains platform are endless!

Ask us how the outcome driven strategy is impacting every facet of a customer’s journey.

ONE VISION

Outcome Chains strives to achieve a shared vision for the future with our customers.

A variety of our programs allow for collaboration among customers, between customers, and the Outcome Chains Product team.

OUR SUCCESS PROFILE

All of our services teams share our core values of ensuring customer success.  Their focus is on achieving results and striving for excellence.

Meet the people who are ready and waiting to help drive success in your sales and services organization!

PROFESSIONAL

Professional Services – will help you define and document your success metrics in Outcome Chains.  We work with you alongside your implementation to ensure “go-live” as fast as possible while meeting or exceeding your goals.

SUCCESS

Customer Success – will continue to work with you after “go live” to ensure continued success while helping you find new ways to optimize your value proposition moving forward.

Support

Support Services – is available 24/7.  They’re always available to support all of our customers to ensure continued success with the platform.

Education

Education Services – Outcome Chains offers a multitude of training options, including online and in-person training.  All Outcome Chains Administrators have access to our self-paced training site – upon completion of a training session certificates of completion are issued to all attendees.

INDUSTRY

Industry Information Services – provides industry and market-specific information, which can readily be attached to any of your Outcome Chains.